Announcement Number: Nouakchott-2023-007

Hiring Agency: Embassy Nouakchott

Position Title: Information Management Assistant (Information Systems Assistant)

Open Period: 02/10/2023 - 02/24/2023

Format MM/DD/YYYY

Vacancy Time Zone: GMT

Series/Grade: LE - 1805 8

Salary: MRU UM842,311 - MRU UM842,311

Work Schedule: Full-time -

Promotion Potential: LE-8

Duty Location(s): 1 Vacancy in

Nouakchott, MR

Telework Eligible: No

For More Info:HR Section
 Human Resources office
 NouakchottHR@state.gov

Hiring Path:  Open to the public

Who May Apply/Clarification From the Agency: For USEFM - FSN-8 is  FP-6.  Actual FP salary determined by Washington D.C.

All Interested Applicants / All Sources

Security Clearance Required: Public Trust - Background Investigation

Appointment Type: Permanent

Appointment Type Details: Indefinite subject to successful completion of probationary period

Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary: The work schedule for this position is: Full Time (40  hours per week) 

Start date: Candidate must be able to begin working within a reasonable period of time (two weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No

Relocation Expenses Reimbursed: No

Travel Required: Not Required

Basic Function of Position:

The Information Management Assistant at the U.S. Embassy in Nouakchott is a crucial Information Systems Center (ISC) team member.  Reporting to the Information Resource Management (IRM) section, the incumbent will be responsible for supporting the daily operations and administration of all unclassified computer hardware, software, and network assets, including the OpenNet Local Area Network (LAN) and Dedicated Internet Network (DIN).  In addition, this individual will work as a System Administrator, managing and analyzing the complex network infrastructure of the U.S. Mission.  This role requires high technical expertise, attention to detail, and excellent organizational skills.  The incumbent will be expected to provide routine support under minimal supervision, ensuring the smooth and efficient functioning of the ISC and ICASS Cost Center Code 5458 at Post.  The ideal candidate will have a strong background in information management, technology, and customer service.

Technical Support 

1. Automation and Support:

• Implement and support automated work processes and functions (MyServices, E2, ILMS, etc.)
• Analyze system usage and make recommendations to the Locally Employed Staff (LES) Systems Manager
• Evaluate operating system software, security, and utilities, reporting to the LES Systems Manager

1. Script Maintenance:

• Maintain scripts that support legacy applications data usage
• Provide management information, especially information accessed via the post's web site

III. Computer System Operations:

• Provide support to the daily operation of all unclassified computer systems including peripheral equipment (e.g. disk drives, digital senders, network printers, laptops, iPads, and smartphones)
   
• Maintain responsibility for computer security concerns, including:
  • Controlling computer systems passwords
  • Controlling access to computer hardware (physical security of the computer room)
  • Managing user access to system directories, shares, and domains
  • Managing network access controls to Department of State and other agencies on OpenNet
  • Monitoring systems logs
  • Checking the Department's Intranet for updated virus definition files and software versions for Norton Anti-virus
  • Distributing updated virus definition files accordingly
  • Performing computer security activities and ensuring all workstations have up-to-date patches

1. Post Management Advisor:

• Advise Post Management on the computer systems status
• Schedule and perform individual support activities to maximize levels of service to the user community.

Technical Consultant 2

1. Completion and Testing of Hardware:

• Responsible for the completion and testing of hardware as assigned by the LES Systems Manager

1. Technical and Applications Requirements:

• Assist in reviewing and analyzing technical and application requirements for end-users and Department of State Network requirements.
• Work with the LES Systems Manager to analyze and enhance LAN performance, reducing error rates and improving Systems response times.

III. Equipment Inventory:

• Maintain responsibility for tracking locations and reconciling the semi-annual equipment inventory of unclassified systems office technology assets exceeding $1,000,000
• Assist in reviewing Department of State requirements with the technical requirements of end-users and assist the LES System Manager in procuring new technology in accordance with regulations to meet those needs.

Qualifications and Evaluations

Requirements:

Experience:  At least three years of progressively responsible experience in the computer field which could include computer management, project management, applications or web programming, support technician; one year of which must include LAN/WAN, and one year of which must include customer service, all of which demonstrate proven analytical, judgmental and expository abilities.

Education Requirements:

Two-year University degree in Computer science or Information Systems Management is required.

Evaluations:

Language: Level IV ( Fluent) writing/speaking of English is required. Level IV(Fluent) writing/speaking of French is required. Language skills may be tested. 

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Nouakchott, Mauritania may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

COVID-19 Requirements for Eligible Family Members
As required by Executive Order 14043, Eligible Family Members who will be employed on a Family Member Appointment (FMA) or a Temporary Appointment (TEMP) are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected for the position, the agency will provide you additional information regarding what information or documentation will be needed and how you can request a medical or religious accommodation.

Eligible Family Members who will be employed on a Personal Services Agreement and compensated under the USG pay plan will be required to attest to their vaccination status using the Vaccine Attestation Form. If you are not fully vaccinated or decline to provide this information, you will be required to demonstrate proof of a negative COVID-19 test completed within 72 hours of entry to a Mission facility and comply with enhanced COVID-19 mitigation protocols. If selected for the position, the agency will provide you additional information regarding these requirements.

How to Apply:

• Create an account on the Electronic Recruitment Application (ERA) website via the Embassy website https://mr.usembassy.gov/
• Choose Announcement Number Nouakchott-2023-007 Information Management Assistant and complete the online application.
• Upload any additional documentation that supports or addresses the requirements listed above (Two-year university degree, copy of orders/Assignment notification, DD-214, SF50, Residency and/or Work Permit if applicable)

All candidates must be able to obtain and hold a public trust clearance. 

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site https://mr.usembassy.gov/

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

Copy of Orders/Assignment Notification (or equivalent) (if applicable)

Residency and/or Work Permit (if applicable)

Two- year University degree

DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

SF-50 (if applicable)

Next Steps: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Nouakchott, Mauritania. 

 

Pour soumettre votre candidature, prière suivre le lien ci-dessous :

https://erajobs.state.gov/dos-era/vacancy/viewVacancyDetail.hms?_ref=qklrbtzrpt0&returnToSearch=true&jnum=44591&orgId=98

Date de publication: 14 févr. 2023

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